Issue - meetings

The purpose of the report is to provide feedback to the Executive from the Value for Money and Customer Services Overview and Scrutiny Committee held on 30October on the Customer Services Review, and to agree the schedule of activity programmed until March 2019.

Recommendation

The Executive is recommended to approve the delivery and implementation of the workstreams set out in the report as the next stage of the Customer Services Review.

RESOLVED  that the delivery and implementation of the workstreams set out in the report be approved as the next stage of the Customer Services Review.

[Reason: To receive feedback from the Value for Money and Customer Services Overview and Scrutiny Committee held on 30October on the Customer Services Review, and to agree the schedule of activity programmed until March 2019.]